Jane Linton quoted in MyCustomer.com!
Read Neil Davey’s feature series on Customer Journey Mapping
Jane Linton, Business director at Ness-Imano, has been featured in MyCustomer.com! Linton has been quoted as an expert in an article titled: Customer journey mapping: The opportunities and obstacles. She gave her opinion on the various ways customer journey experience has evolved over the years.
Link to the article: